In the past when our technicians offer additional services or equipment options, the natural reaction from customers is to resist or object, due to the additional expense. The most common response to a recommendation is, “Why do I need this too? This thing should work fine on its own!” They begin to get the feeling we are trying to squeeze every last dollar out of them.
We hear this kind of stuff all the time. But the fact is, at Approved Comfort, our technicians know their stuff. And they’re trained to suggest additional parts and services only if the customer will see real benefits from them. If one our techs advises something—you can trust it is out of a genuine desire to protect you and your investment.
For example, on July 23rd, we installed a brand new 3-ton air conditioning system in an Algonquin residence. Under our advisement, the customer wisely had us add a heavy duty surge protector with the A/C installation to protect his investment in the event of a power surge, spike, or lightning strike.
The following Friday, our guys went back to the house to performing our standard Quality Inspection always ensuring all of our installed equipment was operating and set up correctly, in addition to answering any questions the homeowner may have had about their new A/C system. Here is a picture of how the surge protector looked at the time of the Quality Inspection:
Fast forward 6 weeks to the middle of September when the Algonquin homeowner came home from a 2 week trip abroad to non-functioning air conditioning system. Upon investigation, the homeowner was shocked to find something that left scorch marks on the home and A/C unit itself. Check out these crazy photos:
Approved Comfort technicians were called back to the house to assess the damages, repaired the electrical conduit, installed a new whip, disconnect and surge protector. Upon completion, the A/C was cycled for over 25 minutes to make sure it was safe, operational, and working at peak performance and efficiency. The complete system was up and running like a dream.
Yeah, the damage looks bad—those scorch marks are shocking and are indicative of a pretty powerful explosion, but the surge protector Approved Comfort installed did everything it was supposed to: it protected the homeowner’s new investment as well as the home itself.
Even though the time for air conditioner use has long since passed, if you’re thinking of replacing your heating system, it might be a good idea to consider doing the same for your cooling system. If they are both close in age, need constant repairs, or have just been acting a little out of the ordinary, it’s probably time they were updated. Replacing your systems will make them run more reliably and efficiently, while also making it more cost-efficient for you.
Paying for your new complete Nicor system replacement will also be cost-efficient with these rebate offers:
- Installing a high-efficiency furnace with an Annual Fuel Utilization Efficiency (AFUE) of 92% and a central air conditioner with a Seasonal Energy Efficiency Rating (SEER) of 14.5, gets you a rebate of $700
- A high-efficiency furnace with an AFUE of 92% and a central air conditioner with a SEER of 16 receives $800 rebate
- A high-efficiency furnace with an AFUE of 95% and a central air conditioner with a SEER of 14.5 receives $800 rebate
- A high-efficiency furnace with an AFUE of 95% and a central air conditioner with a SEER of 16 receives $900 rebate
- A high-efficiency furnace with an AFUE of 97% and a central air conditioner with a SEER of 14.5 receives $900 rebate
- A high-efficiency furnace with an AFUE of 97% and a central air conditioner with a SEER of 16 receives $1,000 rebate