I had an Angel at my house for service and his name was Gabriel! I have been an Approved Comfort customer since 2006, they installed new a new air conditioner and furnace in my home and we did have problems with the air conditioner but they replaced it under warranty. They have done the spring and fall maintenance every year since. Any recommendations that they have, I always have the choice to have them done or not, they do not do ay work with out me agreeing to it. The office staff is always courteous and helpful, technicians are prompt and service work is always performed to my expectations.