I found Approved Comfort on the internet and scheduled a call on their website because my furnace was not working properly; since they were coming out I also booked afurnace cleaningto be done the same day. The technicians found the issues with my furnace they quoted the parts that needed replacement but they did mention that is would be more cost efficient for me to have the furnace replaced. I scheduled an appointment with Approved Comforts sales man and came over in that same week, l liked what he had to offer, and I loved the fact that he was not pushy so, a couple of days later I had a new furnace installed. The installation went smooth and the furnace works perfectly. Two weeks after Approved Comfort sent a technician to do a Quality inspection on my furnace and every thing was good, I was so happy with the service that I purchased a Preferred Customer Comfort Plan. I get 2 cleanings a year, discounts on all equipment and repairs, and emergency calls PLUS if my air conditioner is low on refrigerant, the first pound is free! I will recommend Approved Comfort to my friends and family.